Privacy Policy

We recognize that protecting the privacy and security of the personal and confidential information we collect about you is an important responsibility. The following information will help you understand our privacy policy and how we will handle and maintain confidential personal information as we fulfill our obligations to protect your privacy. Personal information refers to nonpublic financial or health information obtained by an employee of Ayala Insurance Agency LLC in connection with providing you with insurance product services.

We collect personal information to help us serve your insurance needs, offer new products or services, provide client service and fulfill legal and regulatory requirements. The type of information that we collect may include:

(1) Information that we receive from you on our data gathering and related forms such as financial information, address, social security number(s), etc.

(2) Information about your relationship with us, and

(3) Information we receive from third parties in order to serve your relationship needs

We will not disclose personal information about current or former clients except as required by law. We do not sell any personal information about you to any third party. We may share personal information with persons or entities involved in servicing and administering products and services on your behalf.

We have procedures in place that limit access to personal information to those employees who need to know such information in order to perform business services on behalf of Ayala Insurance Agency LLC

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent: this information will not be shared with any third parties. SMS consent is not shared with third parties.

HELP AND SUPPORT If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our customer support team at (281) 651-3530.

We will update our policy and procedure where necessary to ensure that your privacy is maintained and that we conduct our business in a way that fulfills our commitment to you. If we make any material changes to our privacy policy, we will make that information available to you.